Last updated: 4/28/2025

Introduction

Welcome to Plant Snapper ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the App includes:

• Personal Data: Personally identifiable information, such as your name and email address, that you voluntarily give to us when you register with the App or when you choose to participate in various activities related to the App, such as saving plant history or setting reminders (for Premium users).
• Image Data: Images of plants that you upload or capture using the App's camera feature for identification or diagnosis purposes. These images may be processed by our AI models.
• Usage Data: Information automatically collected when you access the App, such as your device type, operating system, usage patterns, identification counts (for free tier limits), and diagnostic results.
• Device Data: Information such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you grant us permission.

Use of Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

• Create and manage your account.
• Provide plant identification and diagnosis services.
• Generate care advice and recommendations.
• Manage care reminders (for Premium users).
• Improve the App's functionality and user experience.
• Monitor and analyze usage and trends to improve the App.
• Send you notifications related to your account or the App (including reminders, if enabled).
• Enforce free tier limitations.
• Respond to your requests and provide customer support.
• Protect the security and integrity of the App.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis (like our AI model providers), hosting services, customer service, and marketing assistance. These providers will only have access to the information necessary to perform their functions and are obligated to maintain the confidentiality and security of that information.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal information to third parties.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us.

• Account Information: You may at any time review or change the information in your account or terminate your account by logging into your account settings or contacting us. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
• Emails and Communications: If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by contacting us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: [Your Contact Email Address]

For support, please contact us at [Your Support Email or Link]